We always protect personal data, build trust for customers
GENERAL POLICY
Thank you for your interest and access to our website. We respect and commit to protecting your personal information.
Our privacy policy will explain how we receive, use, and (in some cases) disclose your personal information.
Protecting personal data and building trust with our customers is very important to us. Therefore, we will use your name and other related information in accordance with the content of the privacy policy. We only collect necessary information related to sales transactions.
We will keep customer information for the period required by law or for a specific purpose. You can access the website and browse without providing personal details. At that time, you are anonymous and we cannot know who you are if you do not log in to your account.
1. Collection of personal information
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We collect, store, and process your information for the purchasing process and for future notifications related to orders, and to provide services, including some personal information: title, name, gender, date of birth, email, address, shipping address, phone number, fax, card payment details, or bank account details.
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We will use the information you have provided to process orders, provide services and requested information through the website and at your request.
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In addition, we will use that information to manage your account; verify and perform online transactions, identify customers on the web, conduct demographic research, send information including product and service information. If you do not want to receive any marketing information from us, you can opt-out at any time.
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We may transfer your name and address to a third party for them to deliver to you (for example, for express delivery or supplier).
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Your order details are stored by us but for security reasons, we cannot directly disclose them. However, you can access the information by logging into your account on the website. Here, you will see your order details, received products, sent products, and long-term email, bank, and newsletter details that you have subscribed to.
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You commit to maintaining the confidentiality of personal data and are not permitted to disclose it to third parties. We are not responsible for any misuse of your password if this is not our fault.
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We may use your personal information for market research. All detailed information will be hidden and only used for statistical purposes. You can refuse to participate at any time.
2. Security
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We have appropriate technical and security measures to prevent unauthorized or illegal access or loss, destruction, or damage to your information.
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We advise you not to provide payment information to anyone by email. We are not responsible for any loss you may incur in exchanging your information over the internet or email.
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You must not use any program, tool, or other means to interfere with the system or change the data structure. It is strictly forbidden to distribute, disseminate or encourage any activities to interfere, sabotage or infiltrate the data of the website system. Any violations will result in the loss of all rights and will be prosecuted if necessary.
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All transaction information will be kept confidential, but in the event of a request from a law enforcement agency, we will be required to provide this information to the authorities.
The terms and conditions of this website are governed by Vietnamese law and the Vietnamese courts have jurisdiction to consider them.
3. Customer rights
- You have the right to access your personal data, request that we correct any errors in your data free of charge. At any time, you also have the right to request that we stop using your personal data for marketing purposes.
